✅ 14 DAYS RETURN – MONEY BACK GUARANTEE

Not 100% satisfied with your purchase? No worries – you can return it within 14 days and get a full refund, no questions asked!

📦 Key Return Conditions

  • Return must be delivered within 14 days from the purchase date.
  • Item must be unworn, unaltered and returned with all original packaging & accessories.
  • Refunds are issued to the original payment method.
  • Credit card fees (if payout already processed) are non-refundable.
  • Duties and taxes are non-refundable.

🔁 Voluntary Returns (Change of Mind)

  • Return shipping is at your expense.
  • Original shipping fees are non-refundable.
  • A 1% restocking fee will be deducted from your refund.

⚠️ These conditions do not apply if the return is due to our error (wrong item, incorrect reference).

⏳ Preordered Watches (“On Order / On Request”)

  • These items are special orders and non-returnable unless we made a mistake.
  • Delayed delivery (over 4–8 weeks) is not a valid reason for cancellation.

📬 How to Return an Item

  1. Send a return request by email with your order number.
  2. Wait for our approval and instructions.
  3. Ship the watch back in unworn condition with the complete set (box, cards, booklets, stickers, etc.).
  4. Use a trackable & insured shipping service. (We can help you arrange this if needed.)
  5. Once received and inspected, you’ll get a refund confirmation by email.

💬 Questions? Reach out to our customer support — we’re here to help!